SHIPPING POLICY

Your order will usually be dispatched within 5 working days from receipt. We use first class post within the UK and airmail if being posted overseas. If your order is delayed you will be advised by e-mail of an expected delivery date. In the event that your order is lost or damaged in transit, please contact us as soon as possible.

RETURN & EXCHANGE POLICY

If you are not happy with any aspect of your purchase or you may have changed your mind, we will offer you a full refund, minus the cost of postage. In the event there is a problem with the product itself we will offer a replacement or full refund including postage. Please notify us in advance of your intention to return an item and a reason why the item is unsatisfactory. Please return within 21 days of receiving the item if you are a UK customer or 28 days if you are outside the UK. Refunds will be issued on receipt of the returned item. The returned item should be in it's original packaging and all elements included.

All text, images and designs © 2018 by Nia Cross Stitch. Proudly created with Wix.com