Nia Cross Stitch - Privacy Policy
 
We want to protect your privacy and ensure you have total peace of mind in regards to our use and protection of your personal information.
 
Here are the company's data processing practices explaining how your personal data is used.
 
Should you have any requests concerning your personal information or any queries regarding this please email:
info@nia-crossstitch.com or phone 01792 897695.
 
What information is collected?
 
We receive, collect and store any information you enter on our website. We may use software tools to measure and collect session information.
 
We also collect personally identifiable information (including name, email and adress), comments, feedback, product reviews, recommendations, and personal profile.
How this information is collected
 
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only for the specific reasons stated above.
How your information may be used?
 
We collect such Non-personal and Personal Information for the following purposes:

-  To provide and operate our services
-  To provide our Users with ongoing customer assistance and technical support
-  To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages
-  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information which we may use to
   provide and improve our services
-  To comply with any applicable laws and regulations.
How your information is stored
 
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

For this website payment is processed via PayPal. We do not have access to or hold any of your personal payment details

All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information
 
Disclosing your information
 
Nia Cross Stitch will only use your details to process your order and to help provide the best possible level of service. Your personal details are never shared with anyone outside of this company. Your data is never passed on to third parties.
 
Communicating with our customers
 
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
 
Links to other sites
 
Our web site contains links to other web sites such as Facebook or Instagram. These are not covered by this Privacy Policy.
Use of Cookies
 
"Cookies" are small pieces of information which can be active on a web site. They allow the collection of information from the browser. Cookies help a shopping cart remember what you buy and can simplify the logging on process for registered users. They can also help to ensure the authenticity and security of registered users and provide mechanisms for online shopping.
 
Withdrawing your consent
 
If you don’t want us to process your data anymore, please email us at: info@nia-crossstitch.com, Phone: 01792 897695 or write to us at Nia Cross Stitch, 3 Oaklands Road, Pontlliw, Swansea SA4 9EG Wales, United Kingdom.
Privacy policy updates
 
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 
If you have any questions regarding your contact information
 
If you would like to access, correct, amend or delete any personal information we have about you please contact us via email at: info@nia-crossstitch.com, Phone: 01792 897695 or write to us at Nia Cross Stitch, 3 Oaklands Road, Pontlliw, Swansea SA4 9EG Wales, United Kingdom.

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